Editing a 'refund application' transaction fee rule for flights

This topic explains how to edit a Refund Application transaction fee rule for flights, and is also included in the process of creating a new transaction fee rule.

The Refund Application transaction fee is automatically applied when issuing a refund for a transaction.

• How

If you are in the process of creating a new transaction fee rule, skip to step 3.

1. Search for the transaction fee rule that you want to edit.

2. Click the Edit icon in the row of the transaction fee rule you want to edit.

The transaction fee rule is displayed.



3. In the Parameters section, in the Event field, select Reissue Ticket.

4. In the Service Type field, select flight.

5. Define the transaction fee parameters.

Field	Description
From Date	The beginning of the transaction fee validity date range.
To Date	The end of the transaction fee validity date range.
Class name	The class name.
Number of legs	The number of legs in the flight.
Ticketing airline	The ticketing airline.
Source	The reservation system of the booking.

More specific transaction fee rules override general transaction fee rules.

Click here for a detailed example. If you have a Refund Application rule for 5 USD that applies to flight services, and a Refund Application rule for 10 USD that applies to flight services ticketed by BA, when adding a flight service ticketed by BA, the 10 USD transaction fee is charged.

6. In the Origin and/or Destination fields, define the origin and/or destination the rule applies to. These can be a Country, Region, or City.

   Click here for more information. More specific conditions override more general conditions - city, region and then country. You cannot create a rule for specific airports, only cities If you only select an Origin or only select a Destination, the rule applies to all destinations from the origin or all origins to the destination. For example, you can create a rule from LON to all destinations. The destination is the transaction destination, not the leg destination. For example: You have two Refund Application transaction fees: From Israel to Europe: $50 From Israel to USA: $40 If you have a flight TLV-LON, LON-NYC, NYC-LON, LON-TLV With this flight the From Israel to USA transaction fee rule is used because New York is the flight destination and not London. You could also apply to this flight From Israel to New York and From Israel to North America rules.

7. If you want a tax invoice to be issued automatically when the transaction fee is added to a travel file, select Automatically issue tax invoice.

8. Click Save and Exit, or continue to select the transaction fee description.

Related links

• Business Rules - Transaction Fee Policy

• Business Rules - Transaction Fee Policy - New Item

• Creating a new transaction fee rule

• Editing an 'Add Service' transaction fee rule for all services except flight (and bundled reservations

• Editing an 'Add Service' transaction fee rule for flights and bundled reservations

• Editing a 'Cancel Service' transaction fee rule for all services except flights

• Editing a 'Cancel Service' transaction fee rule for flights

• Editing an 'Amend Service' transaction fee rule for all services except flights

• Editing an 'Amend Service' transaction fee rule for flights

• Editing an 'Open New Travel Fee' transaction fee rule

• Editing a 'Credit Card Usage' transaction fee rule

• Editing a 'Ticketing' transaction fee rule for all services except flights

• Editing a 'Ticketing' transaction fee rule for flights

• Editing a 'Reissue Ticket' - transaction fee rule

• Editing a 'Refund Application' transaction fee rule for all services except flights

• Editing a 'Refund Application' transaction fee rule for flights

• Editing a 'Refund Approval' transaction fee rule for all services except flights

• Editing a 'Postage and Mail Delivery' transaction fee rule

• Editing an 'Issue Report' transaction fee rule

• Editing a 'B2E Call' transaction fee rule

• Editing a miscellaneous transaction fee rule

• Changing the description of a transaction fee rule