To access and perform actions in the module:
Assign the permit Perform actions in Transaction Fee Policy module
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To access and perform actions in the module: Assign the permit Perform actions in Transaction Fee Policy module |
The Transaction Fees module allows organizations to charge transaction fees for the services that the company offers to its customers. The module allows you to create rules for adding transaction fees to a travel file according to parameters that you define. The rules are flexible: you can define that a single fee is charged for each travel file that is opened, or decide to charge smaller amounts for each action performed in the travel file, such as reserving a service, ticketing, changing a reservation, cancelling a service, or reissuing a voucher/ticket.
Transaction fee rules can be created for direct sales, specific travel agents/corporate clients, or markets. The fees can be defined for specific services, destination, date or suppliers.
Transaction fee parameters have a hierarchy, which is as follows (from strongest to weakest):
Transaction fee event (strongest)
Credit card name (credit card usage only)
Travel agent/corporate client
Market
Dates
Service type
Service provider
Product
GDS (flight)
Destination
Class name (flight)
Number of legs (flight) (weakest)
Stronger parameters override weaker parameters. However, if there are multiple rules, the weaker parameters can apply when the stronger ones do not, and therefore when searching for rules all rules that can be applied are displayed even if they do not necessarily match specific search parameters.
The transaction fee can be a percentage or a fixed amount. You have the option of charging an additional amount for services that were provided to customers after office hours, or on days when the branch is closed.
Transaction fees can be added automatically to the travel file after specific events occur, or define rules that allow users to manually add them to the travel file for services that your company offers.
Once a transaction fee is added to a travel file, it can be amended or deleted only by a user with the required permit.
Copy all travel agent/corporate client transaction fee rules
Delete all travel agent/corporate client transaction fee rules
Click
here for a detailed example.