Editing a 'refund application' transaction fee rule for all services except flights

This topic explains how to edit a Refund Application transaction fee rule for all services except flights, and is also included in the process of creating a new transaction fee rule.

The Refund Application transaction fee is automatically applied when issuing a refund for a transaction.

If you are in the process of creating a new transaction fee rule, skip to step 3.

  1. Search for the transaction fee rule that you want to edit.

  2. Click the Edit icon in the row of the transaction fee rule you want to edit.

    3. The transaction fee rule is displayed.

  3. In the Parameters section, in the Event field, select Refund Application.

  4. Define the transaction fee parameters.

    5. Field

    Description

    From Date

    The beginning of the transaction fee validity date range.

    To Date

    The end of the transaction fee validity date range.

    Service Type

    The service type (except flight).

    Service Provider

    The supplier.

    If a service type is selected, only suppliers of that service type will be displayed.

    Reserved Through

    The reserving supplier.
    Select this option if you want to define unique transaction fees according to specific reserving suppliers.

    Product

    The product (internal contracts only).

    Destination

    The destination.

    If a service type is selected, only destinations for that service are displayed.

    Source

    The reservation system of the booking.

    More specific transaction fee rules override general transaction fee rules.

    Click here for a detailed example.

  5. If you want a tax invoice to be issued automatically when the transaction fee is added to a travel file, select Automatically issue tax invoice.

  6. Click Save and Exit, or continue to select the transaction fee description.

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