Creating a new commission/reduction rule

This topic explains how to create a new commission/reduction rule.

• How

1. Go to Business Rules - Commission/Reduction Definitions.

   

2. Click New Item.

   The New item page is displayed.

   

3. In the Commission/Reduction Recipient section, select the following target of the commission/reduction rule:

   • Direct Sale

   • Travel Agent/Corporate Client, and the name of the travel agent/corporate client from the drop-down list

   • Market, and the name of the market from the drop-down list

4. In the Parameters section, define the commission/reduction parameters.

Field	Description
Service Type	Select the service type from the drop-down list. If you select All, the rule will apply to all service types except flights. To apply the commission to flights you will need to create a separate rule.
Product	Select the product contract. If a service type is selected, only products of that service type are displayed in the drop-down menu.
From Service Date	Select the beginning of the service start date range.
To Service Date	Select the end of the service start date range.
Service Provider	Select the supplier actually providing the. If a service type is selected, only suppliers of that service type are displayed in the drop-down menu.
Supplier Paid	Select the supplier to be paid for the service. If a service type is selected, only suppliers of that service type are displayed in the drop-down menu.
Reserved Through	Select the supplier from whom the reservation was carried out. If a service type is selected, only suppliers of that service type are displayed in the drop-down menu.
Price Level	Select the price level. If a service type is selected, only price levels of that service type are displayed in the drop-down menu.
Room Type	This field is only applicable when defining commissions for hotel rooms from interfaces that return selling prices: Dan, Hilton, Silverbyte, and Isrotel. In the Reservations system, copy the room type with its rate type (for example, Standard - non refundable, Deluxe – bar rate)  from the search results, and paste it into this field. If a value is entered into this field, when reserving a hotel room, the system first attempts to find a commission rule for the room type, and if there is no match the system then searches for a rule for the price level.
Price Component	Select the price component. This parameter is only applied to gross transactions. If you want to apply the parameter to standard transactions, you need to select Mark down selling prices. If a service type is selected, only price components of that service type are displayed in the drop-down menu.
Travel File/Passenger Attribute	For Travel Agent/Corporate Client or Market, select the travel file attribute from the drop-down list. For Direct Sale, select the passenger attribute from the drop-down list.
Destination	Select the destination from the drop-down list. If the service type selected is flight, this field is not displayed.
Air Fare	Flights only. If working with GDS flights, select  Published and/or Net & IT check boxes to grant a reduction/commission to these fare types. If you want to apply the rule to flights, you need to select at least one option.
City Pair	Flights only. Define the *city pairs relevant to this definition. In the Origin field, enter the origin city's 3-letter IATA code. In the Destination field, enter the destination city's 3-letter IATA code.
Non refundable	Dan Hotels and Silverbyte Web API only Select whether the rule applies to non-refundable rooms. If you select this option, you do not need to enter a value in the Room Type field.

*Click here for more information on city pairs. A city pair is made up of two cities - the first is the origin city followed by the destination city. A city pair must include both an origin and a destination. Once a flight is selected in the Reservation System, the system locates the commission/reduction rule which includes the city pair matching the origin and destination of the flight route. The city pair is applied to the following flight routes: A one way flight matching the origin and destination of the city pair. For example: the city pair LON-NYC is applied to the flight route LON-NYC. A round trip flight whose first flight segment matches the origin and destination of the city pair. For example: the city pair LON-NYC is applied to the flight route LON-NYC-LON. A multi-segment one way or round trip flight whose origin and final destination match those of the city pair. For example: the city pair LON-NYC is applied to the following flight routes: LON-PAR-NYC and LON-PAR-NYC-PAR-LON. Note that the connecting flights to the final destination (in this example, PAR) are brief layovers only. If several airports are mapped to a city using the Multi-Destination module, a city pair can be defined with only the IATA city code representing the city. In such a case, all airports mapped to the city are also affected by the commission/reduction rule. It will now also not be possible to create a city pair with a specific airport that has been mapped to a city. For example: if the city, London (LON), is mapped to the airport codes LHR (Heathrow) and LTN (Luton), a city pair defined with LON (London) also applies to Heathrow and Luton. It will now not be possible to create a city pair with Heathrow or Luton. In a single transaction, only one markup rule is applied. A maximum of 20 pairs can be created.

5. In the Commission/Reduction section, in the Definition field, select one of the following options:

   • Percent: Calculate the commission/reduction as a percentage of the transaction.

   • Amount per person: Define a fixed amount to be charged for each person in the transaction.

   • Amount per reservation: Define a fixed amount for each transaction.

6. In the Value field, enter the percentage or amount of the commission/reduction.

   With travel agents/corporate clients, the currency of the commission/reduction rule is the currency in which the travel agent/corporate client  account is managed. With direct sales, the currency of the commission/reduction rule is the travel file currency. If the currency mode is changeable, the currency of the commission/reduction is the currency that the customer selects.

7. If required, select one or more of the following options:

   Option	Description
   Mark down selling prices	Select this option to mark down the selling price of the transaction with the commission/reduction defined. If you select this option, the invoice issued is not going to include the commission/reduction as this was already deducted from the original selling price. This option is disabled for Direct Sales. Note: You can have your project manager enable markup of selling prices using commission/reduction rules. If enabled, select Up to mark up the supplier price of the transactions using the commission/reduction rule. This will override any markup defined in a contract or the Markup Definitions module.
   Calculate commission/reduction per day	Select this option to apply the Amount per person or Amount per reservation to each day of the reservation. This option is disabled when Percent is selected in the Definition field.
   Apply commission/reduction on Taxes	Select this option to apply the commission/reduction rule on the taxes charged in the reservation (e.g. airport tax).
   Apply commission/reduction only to travel files paid directly by customer to supplier	Select this option to credit the travel agent/corporate client with a commission/reduction when the customer pays the supplier directly for the travel file.
   Do not apply agent commission/c. client reduction if supplier commission is lower	Select this option if you want to prevent travel agents/corporate clients from receiving a commission/reduction if the supplier commission is a lower percentage. This option is not applied if in the Travel Agent/Corporate Client account, the option Agent commission/Corporate client reduction is equal to flight supplier commission is selected.

8. In the Strikethrough Pricing section:

1. If you want to highlight the commission/reduction with a strikethrough, select: Display Strikethrough Pricing for Commission.



2. In the Strikethrough price message, define the message that should be displayed for each user interface language.

If no UI language is defined, the strikethrough price message is displayed for all languages without a specific strikethrough price message defined. In other words, if there is a message defined for French and a message with no language, the latter message is displayed for all languages except French.

3. In the multi-select control, select the configurations in which the strikethrough should be displayed.
4. In the Reservation date field, select the reservation date range in which the strikethrough should be displayed.

9. Click Save and exit.

Related links

• Business Rules - Commission/Reduction Definitions