This topic explains how to create a new insurance contract.
Insurance contracts are usually used by travel companies (both travel agencies and tour operators) who have contracts with insurance providers. Each insurance contract is a separate policy.
Profit from insurance contracts is derived from the commissions provided by the insurance providers for each policy sold.
Separate contracts need to be created for each policy you want to upload to the Reservations System. If you have a single policy with multiple plans, you will want to create a single contract, in which each plan is a separate price level.
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Airline Failure Insurance (AFI) is an Insurance contract used to provide coverage for instances when the airline becomes insolvent. If an AFI is defined and the Enable option is selected, the policy is displayed in the Reservations System, in the Booking Details page, for all bookings with a flight service. |
Supplier account: The insurance supplier.
Description file: This is the description information you want to display in the Reservations System (usually the insurance policy).
Picture file: This is a thumbnail image that is displayed in the Reservations System, in the search results (usually the insurance company logo). The picture size should be 390 pixels wide and 260 pixels long.
Destination: This is the region in which the insurance policy is valid. You can have a single Worldwide destination, or create separate regions for the different areas where the policy applies. The destination should be created in advance, but if necessary you can also create it when creating the contract.
Category: The insurance category. Their are two types of insurance categories: individual policies and annual policies. The category of the individual policy can be the policy name, such as blue, gold or silver. The category of an annual policy is Annual or Annual multi trip.
Season: The validity of the contract. You usually only need one season as insurance prices tend to remain fixed, and change slowly. The season should be created in advance, but if necessary you can also create it when creating the contract.
Price levels: The type of policy. Usually, there is only one price level - regular. The price levels should be created in advance, but if necessary you can also create them when creating the contract.
Price components: The price components are the different components that make up the price of the insurance policy, the main insurance price component (per person) and additional supplements. Some supplement price components you can include by default in the contract, such as baggage. Other price components can be purchased by the customer, such as winter sports, extreme sports or laptop. The supplements need to be defined as Partial Period, which allows users and passengers to apply the supplement only to part of the transaction period, instead of the entire period. For example, with a two week trip to Italy, that includes a long weekend at a ski resort, you will need regular insurance for the entire trip, and the Winter Sports supplement for the ski resort period.
All the price components should be created in advance (in Setup - Product Definitions - Price Components), but if necessary, you can create them when creating the contract.
Go to Products - Contracts.
Click Click here to add a new item, and select New Insurance.
A new item page opens in the Insurance tab.
In the General expander:
Mandatory: In the Name field, enter the product name, for example All in one.
Mandatory: In the Supplier field, select the insurance supplier from the drop-down list.
In the Product Information section:
Mandatory: In the Destination field, select the insurance destination from the drop-down list, or create a new destination.
Mandatory: In the Category field, select the category associated with the insurance contract, for example Blue, Gold, or Silver.
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It is recommended to include the category name in the name of the product to provide more emphasis in the Reservations System.
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In the Attribute field, select the service attribute associated with the insurance contract.
If relevant, in the Codes field, enter insurance codes that are sent to the insurance supplier when the policy is reserved through the Reservations System.
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The Location, Attribute, and Address & Phones fields are not relevant for insurance suppliers. |
For car insurance, if relevant, check the Hourly basis 24H=1D flag. When this option is selected, the rental period calculation will be based on 24 hours for each day, meaning that a rental day is calculated from the rental hour (for example, starting Monday 10am). When this option is not selected, the insurance will continue to be calculated according to a full day logic, starting at 00:00 and ending at 23:59. Part of a day is calculated as a full day in both cases.
In the Address & Phones section, enter the address of the insurance provider. Otherwise leave these fields empty.
Select the Description File / Pictures expander. It is possible to upload Price List Descriptions in different languages. This way, you can define different files in different languages, so that the product will be displayed in the user language in the Reservation System.
In the Description section, to upload an HTML or PDF insurance policy that can be viewed from the Insurance Details page:
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In the travel file, in the travel file header, if you click the Print button, and select Send Documents, you can send the description file as an attachment in an e-mail message. |
Click Upload.
The Upload File dialog box is displayed.
Click Choose File, and select the HTML or PDF file to upload.
Click OK.
To upload a thumbnail image to be displayed in the Reservations System, in the search results, in the Pictures section, click Upload, and browse for the file to attach.
Select the Advanced Definitions expander.
In the Voucher and Transaction Definitions section, the fields are initialized according to the definitions in the insurance supplier's account. However, you can edit these fields if necessary. Editing the fields in the contract does not affect the definitions in the supplier's account.
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The Time Limits, Display in Booking System, and Gross Prices sections are not relevant for insurance contracts. |
In the Insurance Policy section, enter the minimum number of days prior to the travel date in which the policy can be issued.
In the VAT section:
If the insurance selling price includes VAT, in the Price Includes VAT field, select Yes.
If the VAT percentage is different from the system default, in the Include VAT percentage different from system default field, enter the correct VAT percentage.
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This section is only relevant if you are working according to the Sales and Purchases accounting method. |
Click Save, and continue to create the Price List for the insurance contract.
