Field/Column |
Description |
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Company Name |
The name of the travel agent/corporate client |
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Account Currency |
The account currency. You can add a new currency, by clicking <New Currency...> Once financial documents (invoice, receipt, transfer receipt, etc.) have been issued for the travel agent/corporate client, you will no longer be able to change the Account Currency. If you need to change the currency, you are going to need to create a new travel agent/corporate client account with the new currency. |
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Balance |
The balance in the travel agent/corporate client account |
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The company is a: |
Select whether the account is for a travel agent or corporate client. This setting affects whether the travel agent/corporate client receives commissions or reductions in both the Reservations System user interface and on documents, regardless of the system mode selected in the Database Definitions. |
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Payment Terms |
The terms that determine when payment is due from the travel agent/corporate client |
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Credit Limit |
The amount of credit extended to the travel agent/corporate client. If the travel agent/corporate client is working with you on a cash basis, do not enter anything into this field. If the travel agent/corporate client exceeds their credit limit, all transactions made for the travel agent/corporate client become cash reservations. In order to handle cash reservations in the B2B selling channel, you are going to need a payment gateway to enable the travel agent/corporate client to pay for transaction. |
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Pay cash on non-refundable |
Select this option if the credit limit is extended to non-refundable transactions. Non-refundable transactions are transactions with a 100% cancellation fee. If you select this option, invoices for these types of transactions are treated as cash invoices, and do not credit the travel file and debit the travel agent/corporate client account - even if the travel agent/corporate client still has credit in their balance. With B2B the travel agent/corporate client credit card is going to be charged when the invoice is issued. Also, with B2E4B unless Use Other Payment Method is selected for the transaction. However, even then the invoice does not credit the travel file, and vouchers cannot be issued until the amount is paid. This option also applies even if in the Website Definitions, you select Allow other payment method up to X days prior to departure. If this option is selected, when reserving a non-refundable transaction in the reservations system, for a travel file (new travel file, or travel file with existing services), a cash invoice is issued automatically, it is only issued for the non-refundable transaction, and the other transactions are not included. If you attempt to issue an invoice for multiple transactions, and one of them is non-refundable, all the transactions are treated as cash transactions, and not just the non-refundable transaction. |
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Hide non-refundable services |
Select this option to hide non-refundable services in the Reservations System search results. |
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Invoice Amount |
Select whether the amount that is displayed on invoices issued to the travel agent/corporate client is the Gross amount or the Net amount. This affects the reconciliation process with the travel agent/corporate client. For more information, see Travel Agents: Gross vs. Net |
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Association Number |
The travel agent association number ABTA (Association of British Travel Agents) is an example of an organization that provides member travel agents with an association number. |
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VAT Number |
The travel agent/corporate client VAT number. |
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Company Number |
A specific number associated with the travel agent/corporate client. In most cases, this field is used to hold an additional VAT number for travel agencies with more than one branch. |
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IATA Number |
The travel agent/corporate client IATA number |
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General Ledger Acct# |
The general ledger account number that is used by your accounting software for this account |
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Online GDS Code |
The travel agent/corporate client identifier, which is used when importing PNRs into the system through the internet using the From PNR tool. |
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File GDS Code |
The travel agent/corporate client identifier, which is used when importing PNR files into the system using the GDS to TB tool. |
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Report Reservation by |
Select whether reservations will be reported to the travel agent/corporate client via Fax or E-Mail. If E-Mail is selected, an e-mail address must be entered in the E-Mail field, in the Address & Phones section. If Fax is selected, a fax number must be entered in the Phones field with the type Main Fax. |
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Corporate Client Not Active |
Select this option to deactivate the travel agent/corporate client account |
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Contact Names |
The contact persons for the travel agent/corporate client. |
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Address & Phones |
The address, phone number and e-mail addresses of the travel agent/corporate client |
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Bank Name |
The name of the bank in which the travel agent/corporate client is handled |
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Bank Account Number |
The bank account number of the travel agent/corporate client |
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Bank Branch |
The bank branch of the travel agent/corporate client |
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Address |
The address of the travel agent/corporate client's bank |
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City |
The city of the travel agent/corporate client's bank |
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Province/State |
The province/state of the travel agent/corporate client's bank |
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Country |
The country of the travel agent/corporate client's bank |
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Postal Code |
The postal code of the travel agent/corporate client's bank |
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Credit Cards |
The details of the credit card(s) that are used by the travel agent/corporate client to pay for transactions made through the Reservations System. The credit companies displayed in the Credit Company drop-down list are defined in Setup - Business Environment - Credit Companies. |
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Has Internet Access |
Select this option to provide the travel agent/corporate client with access to the B2B Site |
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View only (no booking through internet) |
This permit allows the travel agent/corporate client's users to perform queries in the Reservation System but not to actually reserve transactions or open travel files. To reserve a service, the travel agent/corporate client needs to contact your travel company offline. |
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Full access |
This permit allows the travel agent/corporate client's users to perform queries, reserve services, and open travel files in the B2B Reservations System. The permit (View only or Full access) is applied to all users belonging to the travel agent/corporate client. |
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Allow travel agent/corporate client to issue voucher |
Select this option to allow the travel agent/corporate client's users to issue vouchers |
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Allow travel agent/corporate client to add attachments to a new communication record |
Select this option to allow the travel agent/corporate client's users to attach files to a communication record The size limit of the attachment is 4 MB. If you attempt to upload a larger file, an error message is displayed: The file exceeds the maximum size of 4096 KB. |
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| Users | Username |
The user name of the travel agent/corporate client's user. |
The e-mail address of the travel agent/corporate client's user. |
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Phone # |
The telephone number of the travel agent/corporate client's user. |
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Language |
The language in which the Reservations System is displayed to the travel agent/corporate client. |
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Web Access |
Select this check box to provide the travel agent/corporate client's user with access to the B2B site. |
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Supervisor |
Select this check box to allow the travel agent/corporate client's user to access the Account Profile option in the Reservation System. With the Supervisor permit, the user can create additional users as well as generate a wider selection of reports. |
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Sub Travel Agent/Corporate Client |
This permit, applicable to white label sites, is currently not functional. |
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Reset Password |
If you click this button an e-mail message containing a link to the page used for setting a password is sent to the travel agent/corporate client. The link is active for 1 hour only. The password must meet the following complexity requirements:
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Travel agent/Corporate client Type |
The travel agent/corporate client type. The travel agent/corporate client type is a single color coded label that is used for reports. You can add a new travel agent/corporate client type by clicking <Add New Type...> at the end of the drop-down list. |
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Market |
The travel agent/corporate client market. Markets are used for creating business rules and issuing reports that apply to groups of travel agents/corporate clients. |
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Served by Branch |
The branch associated with the travel agent/corporate client. B2E users who do not have the permit Access travel files of all branches, when accessing the Reservations System, will see travel agents/corporate clients not associated with any branch as well as those associated with the user's branch. A new branch can be added by clicking <Add New Branch...> at the end of the drop-down list. |
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Payment by Company |
The travel agent/corporate client which is issuing payments on behalf of the travel agent/corporate client this account was opened for. All invoices for services reserved by the travel agent/corporate client are addressed and sent to the travel agent/corporate client defined in this field. This option is used when the travel agent/corporate client reserves services, but the services are paid by a separate agency/company. |
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Issue invoice to reserving travel agent/corporate client |
Select this option if you want the invoice to be issued to the reserving travel agent/corporate client instead of the paying travel agent/corporate client. |
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Agent is GSA |
Select this option if the travel agent is a General Sales Agent (GSA). A GSA can use credit notes to transfer payment to other travel agents that share the same branch. The amount on the credit note cannot exceed the travel agent's credit limit. |
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Notes |
Internal notes displayed in the travel agent/corporate client account. |
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On X% notify to |
If you want the system to send a notification e-mail to the travel agent/corporate client when the credit limit is below x%, enter the percentage and the e-mail address of the person the system should notify. |
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Apply interest from installment no.: |
The number of installments from which interest is applied. If you are working with the Spitzer formula, this number replaces the number defined in the Installments Fee module. If you are working with the Interest Table, the interest rates for a lower number of installments do not apply. If you want the travel agent/corporate client to have 0% interest on installment fees, enter a number that is higher than the maximum defined in the table in the Installments Fee module. If no interest is collected from the travel agent/corporate client for installments, the Credit Card Usage transaction fee is not applied (if relevant). The Credit Card Usage transaction fee is only applied to installments with interest. The separate installment fee terms are only applied if in the travel file you issue a receipt that covers an invoice issued to the travel agent/corporate client (Payment - C. Client receipt or Payment by customer). If you issue a general receipt in the travel file (by clicking the Receipt button in the Accounting section), or if you issue a receipt for an individual passenger, the receipt is considered to have been issued for a direct sale and the separate installment fee terms are not applied. |
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Monthly interest rate according to Spitzer formula |
Only relevant if installment interest rates are calculated according to the Spitzer Formula. Enter the interest rate that applies to the travel agent/corporate client account. If you want the travel agent/corporate client to have 0% interest on installment fees, enter 0. If no interest is collected from the travel agent/corporate client for installments, the Credit Card Usage transaction fee is not applied (if relevant). The Credit Card Usage transaction fee is only applied to installments with interest. The separate installment fee terms are only applied if in the travel file you issue a receipt that covers an invoice issued to the travel agent/corporate client (Payment - C. Client receipt or Payment by customer). If you issue a general receipt in the travel file (by clicking the Receipt button in the Accounting section), or if you issue a receipt for an individual passenger, the receipt is considered to have been issued for a direct sale and the separate installment fee terms are not applied. |
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| Cash Basis | Use travel agent/corporate client credit card |
Only relevant for accounts that work on a cash basis. The system debits the net amount of the invoice after deducting the travel agent commission/corporate client reduction. |
Use customer card |
Only relevant for accounts that work on a cash basis. The system debits the gross amount of the invoice including the commission/reduction. The commission/reduction due to the travel agent/corporate client is accumulated in the account and a remittance for that amount is issued separately at a later point. |
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Use customer or travel agent/corporate client card |
Only relevant for accounts that work on a cash basis. Both of the previous two options are displayed on the travel file details form. The amounts on the invoice and receipt are determined according to which option is chosen. |
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Add VAT on reduction to travel agent/corporate client |
Select this option to add VAT to the commission/reduction given to the travel agent/corporate client. |
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Print travel agent/corporate client name/logo on vouchers and itineraries in B2B |
This option also affects travel files that were created in the B2B selling channel which are accessed from a B2E site. In the Reservations System the travel agent/corporate client name or logo is never printed automatically on documents. If this option is enabled in the travel agent/corporate client account, the user is always queried before printing the name or logo on the vouchers and itineraries that are issued to the travel agent/corporate client. |
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Travel agent/corporate client is equal to flight supplier commission/reduction |
Select this option if you want the travel agent commission/corporate client reduction for flight services to be equal to the flight supplier commission. This option is selected when the travel agent/corporate client purchase flights at the supplier price. With such agreements, profit from transactions is derived from the transaction fees that are issued. When this option is selected, in the Reservations System, whenever the supplier commission is changed, the travel agent commission/corporate client reduction is adjusted automatically. |
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Invoice Template |
Click the Choose File button to upload a custom XSL invoice template which will be applied to invoices issued to travel agents/corporate clients. |
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| Automatic issue of invoice | Always Issue |
An invoice is always issued automatically when issuing a ticket/voucher is issued. The default settings for the B2B and B2E selling channels are defined in Setup - Website Definitions - Debit Terms. The option that is defined in the travel agent/corporate client account overrides these settings. |
Never Issue |
An invoice is never issued when issuing a ticket/voucher. The default settings for the B2B and B2E selling channels are defined in Setup - Website Definitions - Debit Terms. The option that is defined in the travel agent/corporate client account overrides these settings. |
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In accordance with the definition in Website Definitions - Debit Terms |
The default option for automatically issuing invoices that is defined for the entire system is applied. The default settings for the B2B and B2E selling channels are defined in Setup - Website Definitions - Debit Terms. |
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Transaction fee in separate invoice |
Select this option If you want a separate invoice to be issued for transaction fees, and in the Invoice Due Date field define how to calculate the value date (the date by which the invoice needs to be paid) that appears on the invoice. |
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Allow other payment method up to X days prior to departure |
Select this option, and enter the number of days prior to the service start date the Request other Payment Method is displayed in the B2B selling channel. If the transaction is not confirmed (for example, request or waiting list), the Request other payment method option is displayed also after the limit you define. The other payment method allows travel agents/corporate clients to issue payment using cash, checks and bank transfers. The definitions in the travel agent/corporate client account override the definition in the website definitions. |
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Automatically send invoice to agent/corporate client |
Select this option, if you want to automatically send invoices to the travel agent/corporate client account when they are issued. This option overrides, the Prevent automatic issue of invoice option for B2E configurations. |
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Include credit card usage fees before issuing receipt |
Select this option, If you want the option Include credit card usage fees before issuing receipt to be displayed and selected in the Invoice Definitions page in travel files opened for the travel agent/corporate client. Select Only ticketed transactions (not including transaction fees), if you want the card usage fees to be calculated only for ticketed transactions. |
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Issue separate statement per service type |
Select this option, if:
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Corporate clients may sometimes have unique data saved in the remarks in the PNR in the GDS. You can create rules for mapping between these remarks and the fields in the travel file when importing a PNR. The following fields are supported:
When generating an invoice for a corporate client, you can map the remark from the PNR to the fields in the invoice. Allowing you to customize the names of fields on the invoice. These fields are also displayed in the relevant reports. |
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Name |
The name of the remark that appears in the PNR. |
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Type |
The type of characters that are going to be imported from this rule: Alpha, Alpha-Numeric,or Numeric. |
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Min Length |
For validation purposes. Enter the minimum length of the string. Not mandatory. |
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Max Length |
For validation purposes. Enter the maximum length of the string. Not mandatory. |
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API Definition |
N/A |
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File Definition |
If the PNR is a static file, enter the name of the text string to read. |
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Separator |
Enter the separator between remarks. If nothing is entered the end of the line is considered as the separator. |
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Inv. |
Select this option, if you want to make the field mandatory for issuing an invoice. The field is mandatory for all passengers in the travel file. If this option is selected, if a user attempts to issue an invoice from the travel file and the information in this field is missing from any of the passengers in the travel file, an error message will appear. If the invoice is issued for an individual passenger, the mandatory information is required only for that passenger. The field is only mandatory in transactions imported from a PNR. |
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TB Field |
Select the field in the travel file, you want to import the remark to. |
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