Travelfusion

Travelfusion is a flight interface that provides access to over 150 low cost and scheduled airlines.

You can work with Travelfusion on either a cash basis, and when connecting with the interface, you will need to provide a credit card through which Travefusion can charge you for all transactions performed through their interface.

Requirements

• Supplier accounts: To work with the interface, you are going to need to create supplier accounts for all the airlines through which customers can reserve flights.

• Credit card: You need to define the credit card in the system that you are providing to Travelfusion. You need to enter all credit card details into the system including the address and phone number. Not all credit cards are supported for all airlines (Mastercard and Visa are supported by most). The reservation may sometimes fail if the credit card is not supported by the airline.

• Markup rules: If you want to apply markup for the airlines, you can define markup business rules in this module.

• Multi-destinations: In order for search results to be displayed if a passenger searches for an city instead of an airport, you need to associate the IATA code of the airport with the IATA code of the departure/arrival cities.

• User e-mail address: During the booking process, the e-mail address of the user who made the reservation is sent to Travelfusion.

• In B2E, this is the e-mail address of the user who performed the booking, and if no e-mail address is defined - the e-mail address of the Login User. Therefore, you need to verify that each user has an e-mail address defined in the system, and in Setup - Website Definitions - Travel File select a Login User, and verify that there is an e-mail address defined for that user.

• In B2B and B2C, this is the e-mail address of the Login User for each configuration. Therefore, in Setup - Website Definitions - Travel File select a Login User, and verify that there is an e-mail address defined for that user.

• Company phone number: In Setup - My Company - General Details, in the Company Information expander, in the Phone Number field, you need to enter a phone number..

Travel companies that enable flights from origins that are different from the country in which they operate (for example, incoming travel companies), need to define the following additional information in the system:

• Currency: The airlines may return flights in the currency of the origin country. Therefore, you need to define the currency of that country in the system.

• Rate of Exchange: You need to define a rate of exchange for the currency of the origin country.

• Display the selected currency: Optional. If in the website definitions, the options Enable display and booking currency change and Show selected currencies only are selected, you need to verify that the currency of the origin country is included in the list of selected currencies.

Setting up the Interface

1. Go to Setup – Business Environment - Supplier Accounts - New Item.

2. Create a supplier account for Travelfusion.

3. In the Services expander of the supplier account, define a new flight service according to the terms of your commercial agreement with Travelfusion.

   

4. In the Method of Payment field, select Cash.

5. Open the Online Supplier expander of the supplier account.

6. In the CRS Interface field, select TravelFusion (TRAVELFUSION) from the drop-down list.

7. Select the Active check box.

8. Click the link in the text: Click Here to update interface properties.

   The configuration dialog box for Travelfusion is displayed:

   

9. In the General Details section, enter the following information supplied to you by TravelFusion:

   • URL

   • User Name

   • Password

   The user name and password are used to retrieve your Login ID, which will be used for making reservations through the interface.

10. In the Payment details section, in the Payment Method field, select Cash.

11. Select the Credit card and Credit card type which will be used to pay for flight transactions from the drop-down lists.

12. Click Save in the dialog box.

13. Click Save on the main page.

Special Notes

1. Supported/unsupported Features:

   Feature	Supported	Unsupported
   Commission and markup definitions for published and net fares	✔
   Multi-selection flight search (up to 3 destinations)		X
   Airline codesharing Operating airline information provided in flight details	✔
   Flight search according to destination using IATA code	✔
   Flight search according to airline	✔
   Flight search according to direct flight	✔
   Flight Duration	✔
   Round trip flight search	✔
   One way flight search	✔
   Flight search according to class (Economy, Premium Economy, Business, and First)		X
   Flight search according to departure time   Morning:    07:00 +/- 5 hours Noon:        14:00 +/- 3 hours Evening:    19:00 +/- 3 hours Night:        01:00 +/- 4 hours	✔
   Meal selection	✔
   Baggage selection	✔
   Price breakdown of fare and taxes	✔
   Pricing according to age (infant, child, adult, senior) Automated verification using date of birth	✔
   Online cancellation		X
   User selection of inbound and outbound flights	✔
   Detailed flight information: airline carrier, number of stops and link to terms and conditions.	✔
   Seat selection		X
   Cancellation fee policy		X
   Online reservation amendment		X
   Charter flight		X
   Fully booked flight		X
   User login for airline		X
   Agent login to supplier	✔
   Direct payment to supplier		X
   Ancillary Services*	✔

   *Ancillary services are "air extras," services that can be purchased in addition to the ticket, such as extra baggage. This amount is added to the tax.

2. The full list of supported airlines is listed on Travelfusion's website. After you negotiate an agreement with the Travelfusion, you will be receive access to the interface where you can select which airlines you are working with.

3. Some airlines charge an extra fee on credit card payments. This amount is added to the selling price with the total price being displayed on the Travel File Details page.

4. If the reservation fails an error message from Travelfusion is displayed.

5. Reservation Parameters:

   1. A reservation has a minimum of 1 passenger/maximum of 10 passengers.

   2. A reservation has a minimum of 2 days/maximum of 1 year.

6. Transactions are updated using the Update from GDS option.

7. Terms and conditions will only appear on the Travel File Details page

8. Fields in the Passenger Details page become mandatory according to interface requirements for the airline being reserved.

9. Currency can change between the search results and Travel File Details page. Therefore it is recommended that in Setup - Website Definitions - Currency, the option Enable display and booking currency change is selected, and a default currency be defined.

10. Customers cannot pay the supplier directly. Payment needs to be made through the travel agency's credit card.

11. The supplier payment method in the transaction is cash and the Supplier Paid is Travelfusion.

12. If the reservation status is OK, a payment requisition (displayed as a voucher to the customer) and remittance are issued automatically. If the status is Request and then changes to OK, these documents will automatically be issued.

13. When a class is returned as a description, it is not saved in the Class field in the transaction. The class is saved a remark on the leg in the transaction. This remark is displayed on the itinerary, travel file details and voucher.

14. Ancillary services are displayed as remarks on the voucher, reservation and travel file details.

15. The following fields are mandatory for Travelfusion reservations:

    • Date of Birth

    • Email

    • Full address

    • Phone (9 digits)

16. Confirmation e-mail messages are sent to the travel company, and not the customer the flight is booked for.

17. Flights are not ticketed. Check-in to the flight is done with the airline reference number.