The Passenger Details page contains all the information that is entered on each passenger. Each travel agency decides for itself what information is mandatory, and what is optional.
The Passenger Details page is divided into five sections:
Personal Details: Personal information, such as name and birth date, corporate client account, seating and meal preferences and comments. For B2B and B2C end-customers, there is also a user name and password.
Contact Details: Contact information – address, phone and e-mail. If the passenger has an additional e-mail address, it is initialized in the “send documents” dialog alongside the main e-mail address. This is relevant to the following documents: Itinerary, Travel file details, Credit invoice, Repay, Gift Card and Confirmation form.
Travel Profile: Travel information – passport, and frequent flyer details.
More Info: Additional information – passenger attribute (for example VIP, extreme sports) and notes. The passenger attributes are defined by each agency for its own purposes, such as sales promotions, discounts, reports, etc.
Credit Card: Credit card information
To return to the travel file, click Submit to save any changes, or Cancel to return to the main screen without saving.
The following information can be entered into the Passenger Details section:
Field/Button |
Description |
Personal Details |
|
Index |
The passenger's index number. Can be used to verify if the system correctly identifies the passenger when a PNR is imported. |
Title |
The passenger’s title |
Gender |
The passenger’s gender |
First Name |
The passenger’s first name |
Last Name |
The passenger’s last name |
User Name |
The passenger’s user name |
Password |
Click Reset Password to send a Reset Password link to the passenger’s e-mail. The link is active for 1 hour. |
ID |
The passenger’s ID number |
DOB |
The passenger’s date of birth |
Agent/C. Client |
The travel agent/corporate client associated with the passenger |
Meal |
The passenger’s meal preference |
Seat |
The passenger’s seat preference |
Remark 1 |
Enter a remark that appears on invoices issued to the passenger |
Remark 2 |
Enter a second remark that appears on invoices issued to the passenger |
T1/T2/T3/T4 |
The tour group the passenger is attached to. This is relevant for individual travel files attached to group travel files. |
Family Member |
The passenger’s closest family member in the system. This is automatically entered by the system, if travel files were created for a family member of the passenger. You can select a different family member, if they exist in the system. |
Relation |
The family member’s relation to the passenger. |
Contact Details |
|
Address |
The passenger’s street address |
City |
The passenger’s city |
Province/State |
The passenger’s province/state |
Country |
The passenger’s country |
Postal Code |
The passenger’s postal code |
Main E-mail |
The passenger’s e-mail address, which is displayed in the travel file |
Additional E-mail |
The passenger's additional e-mail address |
Keep me posted |
Select this option if the passenger wants to receive sales and marketing e-mails from the travel company. |
Phones |
The passenger’s phone numbers |
Travel Profile |
|
Passport |
The passenger’s passport information |
Frequent Flyer |
The passenger’s frequent flyer information |
Visa |
The passenger’s visa information |
More Info |
|
User |
The user assigned to the passenger. This can be a different user than the one assigned to the travel file |
Attribute |
The passenger attribute |
Note |
Notes on the passenger |
Credit Card |
|
| Credit Card | The passenger’s credit card information: To add a credit card to the passenger’s details, click Click here to add a new credit card and enter the following information:
|