Ensure that the relevant configuration is selected in the Configuration name field before defining any option on this page.
Click Save after updating any option on this page.
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Select this option to display the Please enter all details in English title in the Passenger Details page.
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If you select this option, if the passenger has two first or last names, in the Travel File Details page, or after editing the passenger name in the travel file, the space between the two names is deleted. |
Select the default country for passengers.
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With passengers attached to travel agents/corporate clients, the default country is taken from the travel agent/corporate client account. |
Select Activate Passenger Title, and then select which passenger titles you want to be made available. If you do not select this option, all passenger titles can be selected.
This section allows you to choose which passenger attributes to associated with the passengers. The information can be used for business intelligence and marketing purposes.
Select Show Selected attributes only, and then select the passenger attributes you want to be made available.
All fields relating to passenger information are consolidated in a single table in order to facilitate the process of defining the display and behavior of the fields.
Each of the fields in the table is configurable and reflected in the reservation system.
The table refers to the appearance of the fields, and the mandatory definition of passenger information, in these two pages:
1. The customer registration page in the booking process.
2. The passenger details page (accessible from the registration page or from the travel file)
In the booking process there is an option to separately define the behavior of the fields refers to the passenger and to the accounting entity.
The website definitions are not the only way to make a field mandatory.
The table below lists how each field works.
Field Name |
Conditions for becoming mandatory |
Comments |
Date of birth |
Website definitions OR, If travelling to/from cities in countries that require APIS OR, Required by flight interface |
When the reservation includes an infant or child, the Date of Birth field is displayed even if it is not defined as mandatory.
In case the age of the child or infant has not been defined in the query, the system automatically initializes the age to 7 (for child) and 2 (for infant). The displayed field is editable, making it possible to enter the actual date of birth. |
Website definitions OR, Required by flight interface |
The last portion of the e-mail domain must include at least two characters, e.g. au – this will prevent booking failure as a result of incorrect e-mail address. |
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Phone |
Website definitions OR, Required by flight interface |
Website definitions only makes the field mandatory for first passenger |
Address |
Website definitions OR, Required by flight interface |
Website definitions only makes the field mandatory for first passenger |
City |
Website definitions OR, Required by flight interface |
Website definitions only makes the field mandatory for first passenger |
Country |
Website definitions OR, Required by flight interface |
Website definitions only makes the field mandatory for first passenger |
Postal Code |
Website definitions OR, Required by flight interface |
Website definitions only makes the field mandatory for first passenger |
State |
Address defined as mandatory AND, Country has states |
These two conditions only makes the field mandatory for first passenger. |
Passport |
Website definitions, OR, Country has APIS requirements OR, Required by content interface |
If required by APIS or content interface, all fields are displayed and mandatory. Applicable for all configurations. If required by website definitions, you can choose whether only to display the fields or define them as mandatory. If mandatory, only the Passport number, Expiry date, and Nationality are marked as mandatory. Only applicably for B2E and B2B configurations. |
B2E Only. If this option is selected, the phone number is not mandatory for group travel files in the passenger details page and when importing a PNR using from PNR.
This section is relevant only for B2C, and deals with the Keep me posted field displayed in the Passenger Details page.
Select this option to have the Keep me posted field selected by default.
Enter in this field a description to be displayed highlighted.
Enter in this field the URL for the hyperlink.
In this field, enter the name of the Keep me posted field.
Enter in this field a name for a hyperlink to be displayed.