Setup - Website Definitions - Email Notification

Web manager e-mail

The e-mail address of the site manager. This address receives e-mails from automatic process, and e-mails related to website issues.

The full list is as follows:

• Incentive records are created.

• Static files are updated

• A reservation succeeded with The Mark Travel Corporation interface, but failed in the system

• A report failed with Shiloach

• Cancelling a reservation fails with Tourico

• If a user does not have an e-mail address, after BSP or ASR files are automatically imported, a summarizing e-mail is sent to this e-mail address.

• At the conclusion of the import hotels process.

• When issuing an invoice and receipt, and the receipt is successfully issued while the invoice fails

• Saving to the database fails when creating a reservation

• An e-mail is sent from an interface when contacting the interface

• Information returned from the interface is mapped to the system's code. If new values are returned that are missing a mapping, an e-mail is sent to this address.

• Importing a PNR from Amadeus fails because the travel file is closed

• Refreshing transaction data

• B2B/B2C end of booking e-mails.

Also, this e-mail address is used as the sender address when:

• The Itinerary is sent to the calendar

• A message is sent that a license is extended

• A message is sent regarding a license that is about to expire

Travel Agents/Corporate Clients

In a travel file associated with a travel agent/corporate client, this address is used as the Sender address for:

• Travel File Details

• Invoices

If no e-mail is defined, the Sender E-mail is used.

Suppliers

The default e-mail address from which e-mail messages are sent to suppliers.

This e-mail address is used as the sender when reporting reservations and allocations.

In B2S configurations, the e-mail address in this field is used when a supplier confirms reservations or updates contracts.

Company e-mail

The e-mail address from which the system sends e-mail messages. A copy will also be sent to this e-mail.

User’s e-mail address: Select this option if you want the e-mail address of the user to appear in the From field of e-mails sent by the system.

Send copy to senders E mail

Select this option if you want the system to send copies of e-mail messages to the e-mail address defined in the Sender e-mail field.

Copies are sent in the following instances:

• cc

• • A general code which reports that there is a problem completing an e-mail with interfaces

  • Payment failed

  • PNRs have been automatically imported into the system

  • When issuing an invoice and receipt, and the receipt is successfully issued while the invoice fails

  • A supplier updates allocations in the B2S configuration

  • A reservation is made or cancelled

  • A package is amended

  • A supplier confirms a reservation.

• bcc

• • Importing a PNR from Amadeus fails because the travel file is closed

SMTP fields: E-mail messages are sent through an SMTP server. If your company is using a separate server, enter the credentials in these fields.

SMTP server address

The SMTP server address

SMTP user

The user name used for accessing the SMTP server

SMTP password

The password used for accessing the SMTP server

SMTP servers uses SSL

Select this option if the SMTP server uses SSL

SMTP port

Enter the port of the SMTP server