The market functionality enables setting different prices for various types of customers. A market is a classification based on a common element, most notably nationality. A contract for a product can include one or more markets.
Examples of Markets: China, France, United States
A market can also be associated with a parent market. In cases when a price does not exist in the primary market, a parent market is used to locate the price.
Examples of Parent Markets (for the above markets): Far East, Europe, North America
In addition to the above, Market: ALL is the "root" market in each product contract that is searched when prices cannot be located in either the primary or parent market.
The booking process is initiated with the selection of the market to which the customer belongs. After a query is executed, prices for products are returned according to the price level of the relevant market.
Host-to-Host - Pricing Per Market
Primary and parent markets for both travel agents and direct customers are defined in Setup - Business Environment - Markets. The Display in Res. System check box must be selected only for the primary markets (not parent).
Agent accounts (for B2B and B2E4B modes) are associated with the relevant markets as described in Editing the travel agent/corporate client markets. Note that a travel agent account can be associated with a market for two purposes:
to apply business rules collectively to a group of travel agents rather than to each account individually (e.g. commission definitions).
to provide capability for pricing according to the classification to which a customer belongs.
The system's objective is to produce results for all price levels included in the contract for the product included in the query results. Therefore, all market levels in the contract (primary, parent, and All) are searched as described above.
In B2E mode, in the query result, the price level name will be displayed together with its market.
The Market field in Travel File Control - General Info will indicate the primary market selected for the query (regardless of the actual market of the transaction price).
Access the Reservation System in B2E mode.
If working in B2E4B mode:
In the Agent field, select the relevant agent from the drop-down list.
Only those markets to which the agent belongs and are defined to be displayed in the Reservation System are displayed in the Market drop-down list.
Select the relevant market and execute the product query.
If working in B2E4C mode:
In the Market field, select the relevant market for the customer from the drop-down list.
Execute the product query.
The agent accesses the Reservations System in B2B mode.
The markets defined for the agent are displayed in the Market drop-down list in the agent's B2B website. Before executing a product query, the agent first selects the market to which the customer belongs.
Go to Setup - Website Definitions.
In the Configuration name field, select the applicable B2C configuration.
Go to Login Type - Agent And Customer - Customer.
Access the General Definitions expander.
In the Calculate price according to market field, select the market relevant to this B2C configuration. Only product prices belonging to the market selected (or parent market if exists) are displayed to the B2C customer accessing the website.
Click Save.
Repeat steps 2 - 6 for additional B2C configurations.
In product queries sent host-to-host (system to system), results include prices belonging to all the agent markets and Market: ALL.
Click
here for a detailed example.