Issue Credit Note

To issue a credit note

  1. In the For field, enter free text to be displayed on the credit note.

    Note that the Beneficiary field is initialized with the name of the account that will be credited.

  2. In the Value date field, select the date on which the account will be credited.

  3. In the Amount field, enter the credit amount and select the associated currency from the drop-down list.

  4. If relevant, when the currency received is different than your system currency, convert the amount to your system currency. This action is dependent on the relevant user permit.

    		5.

    This is only required for credit notes issued for travel agents, suppliers, and travel files. Credit notes issued for general accounts can be in any currency.

    1. Click Change rate.

    2. In the Currency column, select the currency of the credit note.

    3. In the Amount column, enter the amount to convert.

    4. In the Rate column, enter the currency exchange rate.

    5. Click OK.

  5. In the Remark field, enter additional free text regarding the credit note.

  6. Click Generate Credit Note.

    7. The credit note is displayed.