Changing flight reservations to a different class or different flight

This topic explains how to change passenger reservations in a single self-operation flight to a different class in the same flight, or to a different self-operation flight.

  1. Go to Operations - Change Flight Reservations.

  2. Select Change Class/Flight.

  3. Find the self-operation flight, using one of the following ways:

    1. Enter the following Mandatory search parameters, and click Find:

    2. Field

      Description

      Origin

      The flight origin

      Airline

      The flight airline

      Destination

      The flight destination

      Flight No.

      The flight number

      Departure

      The flight departure date

      Class

      The flight class

      Arrival

      The flight arrival date

    3. OR, Click the Select link.

    4. The Select Flight and Class dialog box is displayed.

    5. Enter the relevant search parameters, and click Find:

    6. Field

      Description

      Mandatory. Origin

      The flight origin

      Mandatory. Departure

      Until

      The flight departure

      Mandatory. Destination

      The flight destination

      Airline

      The flight airline

      Flight No.

      The flight number

      Flights matching the search criteria are displayed in the search results.

    7. Select the flight and class and click Done.

    Reservations for the flight are displayed in the search results.

  4. Above the search results, click the link Select the class to transfer to.

  5. The Select Flight and Class dialog box is displayed (see images above in step 3).

  6. Search for the flight and class, you want to change the reservations to.

  7. Click Done.

  8. The dialog box closes.

  9. In the Change Flight Reservations page, select the reservations you want to change, and click Change Class.

  10. If their are not enough available seats in the flight an error message is displayed. The number of available seats in the flight is displayed above the search results.

    The Add to queue dialog box is displayed.

  11. Optional. Select the queues you want to add the changed reservations to.

  12. Click Close.

  13. The dialog box closes.

    In the Change Flight Reservations page, the changed reservations are blue.

    In the travel file, the reservation is amended.

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