Preventing cancellation fees from being applied to dynamic packages

This topic explains how to prevent cancellation fees from being applied to dynamic packages.

For more information on how cancellation fees are calculated for dynamic packages, see Cancellation Fee Logic.

  1. Go to Setup - Website Definitions.

  2. In the Configuration Name field, select the website configuration for which you want to restrict the sale of components on request in dynamic packages.

  3. In the navigation pane, select Content - Services - Dynamic Package.

    The Dynamic Package page is displayed.

  4. Scroll down to the General expander, to the General Definitions expander.

  5. To prevent cancellation fees from being applied to dynamic packages, clear the option Apply Cancellation Fees.

  6. Click Save.

    Once the changes are saved, the following pop-up message appears (according to the relevant website configuration).

  7. Click OK.

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