Displaying an e-mail message

This topic explains how to display an e-mail message sent out by the system.

• How

1. Go to Operations - Mail Delivery Management.

   

2. Enter the search parameters.

Field	Description
Status	Select the status of the e-mail messages you are searching for: Pending: E-mail messages that are waiting to be sent Sent: E-mail messages that have been sent Failed: E-mail messages that the system failed to send Confirmed: E-mail messages in which the recipient, clicked on the Acknowledgment link. Discarded: E-mail messages that were discarded by the sender before they were sent Unconfirmed: E-mail messages in which the recipient, did not click on the Acknowledgement link
Subject	Enter all or part of the subject of the e-mail message
To	Enter all or part of the recipient's e-mail address
Date Range	Enter the date range in which the e-mail messages were sent.

3. Click Find

   E-mail messages matching the search parameters are displayed in the search results section.

   

Column	Description
	The e-mail message has an attachment.
Subject	The subject of the e-mail message. Clicking on the link displays the message.
To	The recipient of the e-mail message
Confirmed	Is the e-mail message confirmed by the recipient? Yes/No
Status	The status of the e-mail message
Creation Time	The date and time when the e-mail message was created
Send Time	The date and time when the e-mail message was sent

4. To display the e-mail message, in the Subject column, click on the link in the row of the e-mail message

   OR

   In the row of the e-mail message, click , and select Display.

Related links

• Operations - Mail Delivery Management