Changing the status of tour reservations from waiting list (WL) to OK

This topic explains how to change the status of multiple reservations in a single self-operation tour from Waiting List (WL) to OK.

  1. Go to Operations - Change Tour Reservations.

  2. Select Change from WL to OK.

  3. Find the tour, using one of the following ways:

    1. Enter the following Mandatory search parameters, and click Find:

      2. Field

      Description

      Code

      The tour code

      Category

      		 The tour category

      Start Date

      The tour start date

      Price Level

      The tour price level

    2. OR, click the Select link.

      3. The Search Tour and Price Level dialog box is displayed.

    3. Enter the relevant search parameters. and click Find:

      4. Field

      Description

      Code

      The tour code

      Category

      		 The tour category

      Mandatory. Start Date

      The tour start date range

      Price Level

      The tour price level

      Tours matching the search criteria are displayed in the search results.

    4. Select the tour and price level and click Done.

    Reservations in the tour with the status Waiting List (WL) are displayed.

  4. Select the reservations you want to change, and click Change to OK.

    5. If their are not enough available seats in the tour an error message is displayed. The number of available seats in the tour is displayed above the search results.

    The Add to queue dialog box is displayed.

  5. Optional. Select the queues you want to add the changed reservations to.

  6. Click Close.

    7. The dialog box closes.

    In the Change Tour Reservations page, the reservations that have been confirmed are blue.

    In the travel file, the reservation is amended.

    The registration date remains unchanged, therefore not invalidating Early Bird discounts.

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